Track Order

Follow your Heirloom Mahjong Co. order from our warehouse to your door.

How to track your package

Once your order has shipped, we email you a shipping confirmation that includes your tracking number and a tracking link. Click the link in that email to see where your package is.

Tracking information can take 24 to 48 hours to update after dispatch. Delivery usually takes 7 to 15 business days after dispatch.

Need help?

If you cannot find your shipping confirmation email (please check your spam folder), or your tracking has not moved for several days, please contact our customer service with your order number or write to support@heirloommahjongusa.com. See also our Shipping Policy and FAQ.